I know how important it is to keep communication lines open between family members and inmates. But communication has always been very hard. Phone calls have always been a little to pricey for some families, and taking the long trip to a facility is no picnic. Some families have to request days off or plan the trip perfectly just to make sure that everyone made it to see the inmate.
But someone saw the plight of both inmates and family members; this someone is actually a company called Securus Technology. This company has been in the forefront of new technologies that seek to improve civic services, criminal justice systems, public protection, investigations, and a host of other agencies that deal with the government. In my perspective, Securus Technology has always tried to find a balance between people and technology. Needless to say, I was excited to see how they were attempting to improve communications between inmates and family members. Watch this video on Youtube.
I was surprised to find out from BBB.org that they were introducing internet-based communication. At first I thought it was just going to include a few emails from time to time. But no, Securus Technologies is attempting to give inmates a much broader experience with the internet. They are to be given a chance to do video to video chat sessions, emails, and texts. This means that an inmate will be able to see his or her son or daughter enjoy a birthday. Or the inmate might be able to see a video of his or her child performing some school-related event like a dance or even a speech. All the family members has to do is record the event, and email to the inmate.
The price for all of these tools are much more affordable and would end up saving family members and inmates money. Family members will no longer have to worry about wasting money on gasoline to go see their loved ones. All they have to do is chat through a video session.
Correctional facilities are loving this idea because it comes integrated with the most sophisticated algorithm and Big Data system available. This means that correctional officers will be able to monitor all communications for suspicious communications without being invasive. The Big Data technology will do the monitoring and will only sound the alarm when there is a possible issue. The system is easily integrable and does not require too much training to use. It is really a win-win situation for everyone.
Visit Securus Linked In page.
Visit Securus wiki page: https://en.wikipedia.org/wiki/Securus_Technologies